Expanding use of GI Bill® benefits

From meaningful employment to financial stability and overall wellness, GI Bill® education benefits provide veterans, service members, and their families pathways to higher education and civilian success. Access to these benefits, and their use, depends on top-notch customer service and easy-to-use applications and systems that leave veterans feeling informed, confident, and ready for their next step. Enter Digital GI Bill (DGIB).

In March 2021, the U.S. Department of Veterans Affairs (VA) Education Service (EDU) and Office of Information and Technology (OIT) launched the DGIB initiative. DGIB is a major modernization effort to transform GI Bill operations internally and for veterans. DGIB updates current VA systems to improve education benefits and customer service delivery for the nearly one million GI Bill students served each year, and the thousands more who support them.

Long considered a launch pad to the middle class, the GI Bill expands, enhances, and enriches veterans’ lives with new opportunities as they pursue higher education. Improving their experiences with their benefits, and with VA, will enable more veterans to use these services and will lead to greater economic stability for military families and the nation.

To expand our capabilities with VA, DCG joined forces with trusted partner Accenture Federal Services to assist in creating change management strategies and communications campaigns with clear goals in mind. Over the next 10 years, we will:
• Efficiently and effectively prepare stakeholders for upcoming enhancements;
• Provide strategic and creative support as VA implements these IT solutions; and
• Put benefits in the hands of veterans faster and easier than ever before.